giftcards.com.au

I got a giftcard for Christmas.  A Coles Myer Giftcard for $60.  Probably purchased sometime in December.

 I went to use that Gift Card on the weekend and it was declined.  I just rang giftcards.com.au – a 3^rd party provider, so the cheery customer service rep told me over the phone, and was told the only way to fix it was to send in the proof of purchase.  Good luck with that one, five months after Christmas, me thinks..

I get there are a lot of dishonest people in the world and this company probably receives 100 calls like mine a day – 50 of them dishonest.  But surely there should be something in place that prevents this sort of thing happening?  How is it my fault that someone at a register forgot to upload any funds onto the card that was purchased?

I am cross.  It’s not the money.  It is the principal.  I pay for someone else’s mistake.  How much money do they make a year off this type of occurrence?  A lot I would suggest.



All your favourite stores with one place to order them all - but useless if funds aren't added to the card and it isn't activated!!!